PRIVACY AND CONFIDENTIALITY:
Members must refrain from taking photos of other members without explicit consent. Respect the privacy and confidentiality of all individuals within the community.​

RESPECT FOR ALL STAFF AND MEMBERS:
Treat all staff and fellow members with courtesy and respect. Foster a positive and inclusive environment by promoting respectful behavior.​

REPRESENTING THE BRAND:
Guests accompanying a member are considered a reflection of that member.Expectation of respectful behavior to maintain the positive image of Suluna  Jc.​

CANCELLATIONS AND NO-SHOW POLICY:
We adhere to standard restaurant protocols regarding our cancellation policy. To ensure a smooth experience for all our guests, we have outlined the following guidelines:
Last-Minute Cancellations (Within 24 Hours of Reservation):
– We take last-minute cancellations and no-shows very seriously.
– Any no-shows or cancellations will be under review for future reservations.
Cancellation Fee:
– A fee of $25 per person will be applied to the credit card on file in case of a no-show or cancellation.
– We kindly request that any cancellations to your reservation be made no less than 24 hours prior to the scheduled time.
Guest Arrival Time:
– To ensure everyone enjoys the full experience, we request that all guests arrive on time.
– A grace period of 15 minutes is provided after the initial reservation time.
– After that, we reserve the right to give your table to another party.​
Dress Code:
– Please dress to impress. Suluna Jc reserves the right to refuse entry based on attire.

No vaping or electronic smoking devices are permitted on the premises.​

Thank you for understanding and cooperating with Suluna Jc policies.We appreciate your commitment to maintaining a positive and respectful community experience.